By placing an order on WickedWarnings.com, you accept and agree that you understand all Wicked Warnings equipment is sold and recommended for off-road use only and Wicked Warnings is in no way responsible for any legal issues caused by running equipment on public roadways. You agree that if you have questions regarding the legality of your purchase, you will consult your local legal authority.
While our team at Wicked Warnings aims to provide as much information, photos and videos about our products as possible, we understand that sometimes an item may not suit your needs. We will provide a refund if we receive a returned unused item within 14 days from original receipt. Please note: there is a mandatory 10% restocking fee for returns. To return an item, please fill out our Return/Exchange Form, follow the instructions and send it back with the item. Any product that has been installed or used in any way will not be accepted for return. Return Shipping AND any original shipping is non-refundable. All refunds are in the form of a company check and mailed to the address provided when the order was placed and written in the name of the billing party on the order. If we do not receive and confirm your return tracking via email it will not be accepted.
Please note that any custom cut wire or special order items are not returnable for any reason. Any refused delivery by customer of purchases will be automatically charged a 20% restocking fee.
Defective / Warranty Product
In the event that you receive a defective product or experience a warranty issue, Wicked Warnings strives to make the process as hassle-free as possible. Please contact us at email@example.com and we will make sure that your defective product is handled within a timely manner. You will still need to fill out a RMA FORM and return the items in question for testing before any replacement product can be sent out. In some instances, we may need to direct you to the original manufacturer for a defective product issue. In any case, our team will be here to help guide you through the process. NO PRODUCTS will be sent out ahead of any returns for any reason. We understand that receiving a defect may be frustrating, but until the product is returned no replacement can be sent out.
To cancel an order, please contact Wicked Warnings IMMEDIATELY AFTER order was placed and we will process the request if possible. Your order is not considered cancelled until you receive the cancellation confirmation email. NO order can be cancelled once it has been shipped, only returned using the RMA FORM on our site.
Please note that certain items cannot be cancelled for any reason. All *Made-to-Order or *Special Order items cannot be cancelled, returned or exchanged. All light bars or vehicle specific items and other made-to-order items may not be cancelled. Once your order is placed items are immediately forwarded to production at the manufacturer and we do not have the ability to cancel them.
Special Orders and Custom-Built Products
Due to the specific nature of these products, special orders and custom built products are not returnable.
Please take all precautions when ordering and don’t hesitate to contact Wicked Warnings with any questions that you may have prior to placing your order.
While we try to keep our prices competitive and costs down, please note that prices are subject to change without notice.
Shipping and Handling
Orders are usually shipped within 3 – 5 business days but please allow for 5 – 10 business days for your order to be shipped. Custom orders and custom-built products may also take a bit longer to ship. If an item is needed immediately, please contact us before placing the order to find out if the item is available and in stock.
Many products are shipped directly from the manufacturer and shipping times may vary.
Most in-stock shipping orders are sent via USPS Priority Mail with tracking or UPS. Some orders will be sent directly from manufacturers warehouse to speed your delivery. After your order is placed, you will receive an email with your sales receipt and tracking information. Please keep in mind tracking can take up to 3 days to register with the online system once a label is created. Packages normally leave Wicked Warnings every Tuesday and Friday. We do our best to get you the items you need in as little time as possible.
We ship to alternate shipping address but we reserve the right to hold an order that has a questionable or unverified shipping address. Wicked Warnings reserves the right to request a signature upon delivery of any package. Should you have any questions regarding our Shipping Policy, please contact us before finalizing your order.
Orders that are shipping outside of the United States will receive an email with a quote for the shipping charge after Wicked Warnings receives your order. Those orders are subject to tariffs, customs duties and associated assessments. These fees may include Import Duties, Brokerage Fees, Value Added Taxes (VAT) and Customs Clearance Fees. These costs are the responsibility of the customer. The shipping/handling WickedWarnings.com charges do not include any of these fees. The customs fees and/or brokerage fees are usually charged by the company delivering the order directly to the final recipient.
Please refer to the individual product descriptions listed on our website for warranty questions.
We hope that you were able to find all of the information you were looking for. If you have any questions about our policies, we can be reached using the contact information listed below.
Email Address: firstname.lastname@example.org
The design of the WickedWarnings.com website, the website as a whole and all materials that are a part of the website (collectively, ‘Contents’) are copyrights, trademarks, trade dress or other intellectual properties owned, controlled, or licensed by Wicked Warnings, subsidiaries or affiliates. Any use of the contents without Wicked Warnings expressed written consent is strictly prohibited.
Restrictions on the Sale of Specific Products
Laws and codes regarding the use of emergency warning devices vary greatly within the United States. Some items that are restricted in one jurisdiction may not be restricted in another. Select products and color variations are restricted to use by Law Enforcement or Emergency Personnel only. When you place an order with Wicked Warnings for a restricted item, you are stating that you are authorized to make such a purchase and that you are in compliance with all local, state and federal laws concerning the purchase and/or use of that product.
WickedWarnings.com is committed to the security of our customers and their information while visiting our online store. Our goal is to provide our customers with a simple and safe means of purchasing our products online. The process of placing an order requires specific information (name, addresses, phone numbers, account numbers, credit cards) to ensure that orders are processed quickly and correctly.
When you provide either personal or departmental information, we will in no way give or sell that information to any outside company or individual for its use in marketing or solicitation. We will maintain the confidentiality of your information while using it to support your relationship with WickedWarnings.com. We hope to provide a site that provides quick and efficient information to fulfill our customer’s needs. Our intention is to send additional information only to those customers that wish to be notified of new products and updates about Wicked Warnings. If you wish to be removed from these lists, you have the right to discontinue these services at any time.
Our website offers the latest encryption technology so that any information transmitted through our website is fully protected.