Frequently Asked Questions
Our shop installation hours are by appointment only. However, you may shop our website 24 hours a day, 365 days a year.
Our address is 31W280 W Diehl Rd #104, Naperville, IL 60563.
The best way to reach us is by email at email@example.com. All of your questions are important to us. If you call and we don’t answer, it usually means that we are underneath a vehicle wiring up some safety strobe lights, or we’re helping another customer be seen and safe on the road. We’ll get back to you as soon as we can!
We usually ship orders within 3 – 5 business days, but please allow for 5 – 10 business days for your order to be shipped. Custom orders and custom-built products may also take a bit longer to ship. If you need an item immediately, please contact us before placing the order to find out if the item is available and in-stock.
To cancel an order, please contact Wicked Warnings IMMEDIATELY AFTER you place the order, and we will process the request if possible. Do not consider your order canceled until you receive the cancellation confirmation email. You cannot cancel any order once it has been shipped.
To return an order, please fill out our Return/Exchange Form, follow the instructions, and send it back with the item for returns.
We send most in-stock shipping orders via USPS Priority Mail with tracking or UPS. Some orders will be shipped directly from the manufacturer’s warehouse to speed your delivery. After you place your order, you will receive an email with your sales receipt, followed by another email with tracking information when available. Please keep in mind tracking can take up to 3 days to register with the online system once we create a label. Packages typically leave Wicked Warnings every Tuesday and Friday.
Orders shipping outside of the United States will receive an email with a quote for the shipping charge after Wicked Warnings receives your order. International orders are subject to tariffs, customs duties, and associated assessments, including Import Duties, Brokerage Fees, Value Added Taxes (VAT), and Customs Clearance Fees. The shipping/handling cost that WickedWarnings.com charges does not include any of these fees. The company delivering the order will usually charge the final recipient for the customs and/or brokerage fees. Any and all of these fees are the responsibility of the purchaser.
Many of our videos include custom links to all of the parts used in each build. Look in the video’s description, or click the “i” in the video’s upper right-hand corner to see if there is a link available. If not, please copy the video URL and send it to us in an email at firstname.lastname@example.org with your request. We’ll get you set up with everything you need for your build!
We’re continually updating our website to bring you the best safety strobe lights and vehicle safety products. However, some of the parts we use in our builds are custom or special-order items.
If you have a special order request, please send us an email at email@example.com. If you saw the item in one of our videos, please copy the video URL and paste it in the email for reference.
So you don’t exactly know what you need, or you want to discuss the options and possibilities of a custom vehicle lighting system? We offer a design consultation service for this exact situation. Click here to get started!
At Wicked Warnings, we know it can be difficult to remain up-to-date with compliance laws from the Department of Transportation, which is why our team does it for you. Our experts offer professional advice regarding DOT compliance and regulations when creating your safety solutions. We will assess the need for your vehicle while ensuring complete legal compliance. With Wicked Warnings, you can have peace-of-mind knowing you are keeping your crew and the public safe.
We have the answers. Use the form below to email us your questions.